Hospitality Consultancy · Dubai, UAE
Aponic Solutions is a Dubai-based hospitality consultancy. We turn around underperforming restaurants, build the operating systems behind great service and represent owners on premium projects across the UAE and the wider Gulf.
Most consultancies start with a brochure. We'd rather start with your problem.
Turnover is high, service is inconsistent and managers spend the day firefighting instead of leading.
Where we'd start → Policies & ProceduresStandards live in one person's head. Every shift runs slightly differently and training means shadowing whoever is free.
Where we'd start → PropertyThe numbers drift, the operator marks their own homework and nobody is in your corner at the monthly review.
Where we'd start →A fixed-price diagnostic looks at the whole picture: revenue and channel mix, food, beverage and labour costs, guest experience, team structure and brand. You get a clear written read on what's wrong and what it's costing you.
If you want us to fix it, we agree measurable targets up front and work in phases, on site, alongside your team.
For: restaurant groups and independent operators whose numbers have drifted.
Bespoke standard operating procedures, service standards and multi-volume operations manuals, written for your venue rather than copied from a template. Then the training to embed them, so standards survive staff changes and new openings.
For: operators preparing to open, scale or franchise, and owners tired of standards depending on one manager.
We act for the owner across pre-opening and operating assets: monthly reporting packs in plain language, operator performance reviews, and oversight of capital spend and fit-out decisions. You stay informed and in control without living in the venue.
For: owners and investors in hotels, branded residences and premium F&B who want independent eyes on the asset.
Fractional business development for hospitality suppliers and operators entering or growing in the UAE. We build the pipeline, open the right doors and measure ourselves on qualified meetings and pipeline value, not activity reports.
For: international suppliers and brands that need a credible local presence before committing to headcount.
We look before we prescribe. Every engagement starts with an honest read of people, policies and procedures, and property. The 3 Ps, in that order.
You get a one-page scope note before any work starts. What we'll do, what you'll get, by when. No surprises later.
Work is phased with measurable targets agreed up front, so you can stop, continue or expand at each stage on evidence.
Every month, a short written summary of what was done, what it changed and what comes next. Readable in five minutes.
We stay deliberately small. When a project needs a specialist, a chef-consultant, a designer, a finance lead, we bring in senior people we already work with under standing agreements. You get the right expertise for the job without agency overheads.
Aponic Solutions is led by Ashley Poulter, a hospitality operator with more than twenty years across South Africa, London, Zanzibar, Kuwait and the UAE, from fine dining floors to group operations leadership.
Recent work includes the operational turnaround of a four-branch Dubai restaurant group with a team of around 170, and a multi-volume operations manuals framework now used as the backbone of our SOP work.
Every engagement is delivered or directly overseen by the founder. You will never be handed to a junior.